Last updated · August 11, 2026
These Terms of Use ("Terms") form a binding agreement between you ("you", "User") and Neyra Labs Pte. Ltd., a company incorporated in the Republic of Singapore ("Neyra", "we", "our") governing your access to and use of Neyra Studio and any related websites, apps, APIs, agents and services (the "Services"). By accessing our websites, creating an account, being granted access to a preview, whitelist, demo or beta environment, or otherwise using the Services, you agree to these Terms — including the intellectual-property, confidentiality and anti-reverse-engineering restrictions in Sections 4.10–4.13 — and to our Privacy Policy. If you do not agree, you must not access or use the Services.
Access to the Services is a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to use the Services as offered, for your own creative production. It is not a sale, transfer or licence of our technology, and it grants you no right to study, replicate, benchmark, resell or rebuild any part of the Services.
You must be at least 16 years old (or the digital age of consent in your country) and capable of entering into a binding contract. You agree to provide accurate information and to keep your credentials secure. You are responsible for activity under your account. Notify us at hello@neyra.ai if you suspect unauthorized access.
If you sign in with Google, your continued access depends on the OAuth permissions you have approved. You can revoke them at any time via your Google Account, in which case your Neyra access may be limited.
Neyra Studio is an AI-driven production pipeline. Specialist agents accept a brief, route work across model providers, and assemble cinematic content (scripts, shots, audio, edits, masters). Features evolve and may change without prior notice; we will not materially degrade paid features without reasonable notice.
Access is offered as a paid subscription and/or credit pack. Each plan details its monthly credit allowance, render entitlements and seat limits at checkout. Taxes are added where required.
Subscriptions automatically renew for the same period (monthly or annual) using your saved payment method until cancelled. We will email a renewal reminder for annual plans.
You can cancel at any time from Settings → Billing or by emailing hello@neyra.ai. Cancellation takes effect at the end of your current billing period — you keep access and any remaining credits until that date, then your plan downgrades to the free tier (if available) or is closed.
Subscription fees are non-refundable except where required by law (for example, the EU 14-day right of withdrawal for consumers, unless you have already consumed the digital content). Refunds for technical failures attributable to us are handled case-by-case in good faith.
If a payment fails, we will retry and notify you. Persistent failure may result in suspension or downgrade of your account.
"Inputs" means everything you submit (briefs, prompts, scripts, treatments, character bibles, world bibles, assets and references). "Outputs" means content generated by the Services from your Inputs, including images, video, audio, dialogue, music, edits and masters. "Creative Property" means the characters, names, likenesses, story, screenplay, plot, dialogue, settings, worlds, designs, titles and other expressive elements embodied in or developed from your Inputs and Outputs. As between you and Neyra, you retain all right, title and interest in your Inputs and your Creative Property.
To give you the cleanest possible ownership position, and to the maximum extent permitted by law, Neyra hereby irrevocably assigns to you, on a present-tense basis upon creation, all of its right, title and interest (if any) in and to the Outputs and the Creative Property generated for you through the Services. Where any such right cannot be assigned, Neyra grants you a perpetual, worldwide, exclusive, royalty-free, sublicensable and transferable license to exploit it for any purpose. This assignment is a work-made-for-hire and present assignment for the benefit of producers building a clean chain of title.
Neyra is a tool for human authorship. You are the author and owner of the original characters, stories, worlds and other Creative Property you conceive, select, arrange and direct using the Services. Neyra makes no claim of ownership, authorship or co-authorship over your Creative Property, will not reuse your named characters, designs or worlds for any other customer, and will not register or assert any copyright, trademark or other right in them.
You understand that copyright law in some jurisdictions (including the United States) protects only material that reflects sufficient human authorship, and that purely machine-generated material without meaningful human creative contribution may not be eligible for copyright. Your creative control — the selection, arrangement, editing, iteration and direction you provide through Neyra — is what supports authorship. Neyra does not warrant that any particular Output is, or is not, copyrightable; registrability is determined case by case by the relevant authority and applicable law. We provide creation logs and provenance metadata (see 4.8) to help you evidence your human contribution.
You grant Neyra a worldwide, non-exclusive, royalty-free license to host, process, transmit, store, display and create technical derivatives of your Inputs and Outputs solely to operate, secure, support and improve the Services for you. We will not use your private Inputs, Outputs or Creative Property to train, fine-tune or improve any general-purpose or third-party foundation model without your explicit, separate opt-in. This license ends when you delete the relevant content or close your account, except for residual backups purged on our standard cycle and records we must retain by law.
Generative AI is probabilistic. Other users may submit similar generic prompts and receive similar generic Outputs, and no one can own an artistic style, genre, idea or technique as such. We therefore do not guarantee uniqueness of unelaborated Outputs, and Output elements that are not original to you and not the product of your creative contribution are not owned by you. This does not affect your ownership of your specific, elaborated Creative Property under 4.2 and 4.3.
To the extent permitted by law, and except where non-waivable, Neyra waives any so-called moral rights, droit moral or rights of attribution and integrity in the Outputs in your favour, so you can edit, adapt, combine and distribute them freely. Neyra will not publicly claim authorship of your titles.
Where supported, we attach provenance and content-credential metadata (e.g. C2PA-style signals) and maintain a creation log of the prompts, edits and agent steps behind an Output. These records help you demonstrate human authorship, satisfy platform AI-disclosure rules, and support your chain of title. You may request an export of the creation log for your project.
You are responsible for ensuring that your Inputs, and your intended use of the Outputs and Creative Property, do not infringe any third-party right — including copyright, trademark, trade dress, rights of publicity, name, voice and likeness (NIL), privacy and contractual obligations. You must not use the Services to deliberately recreate a real person, a protected character, brand or another party's copyrighted work without the rights or clearances to do so, and you must clear all underlying material (talent, music, footage, locations, brands) for your intended distribution. Where required by law or a distribution platform, you must disclose that content was generated or assisted with AI.
Neyra and its licensors own all rights in the Services themselves, including the software, agents, prompts, model-orchestration pipeline, underlying and base models, the Neyra name, marks and visual identity. Nothing in these Terms transfers those rights to you, and your ownership of Outputs does not give you any right in the technology used to create them. For clarity, "Neyra Technology" means, without limitation: the Services and all software, source and object code, APIs and data models; the agents, agent roles, system prompts, prompt chains, guardrails and evaluation logic; the model-orchestration and routing pipeline and the sequence, structure and division of production stages it implements; the production workflows, methodologies, templates, taxonomies and credit mechanics; the user experience, interaction design, information architecture, navigation logic, screen flows, layouts, look and feel, visual identity, motion design, iconography and copy of our products and websites; all documentation and non-public materials; and all derivatives, improvements and know-how relating to any of the foregoing.
Access to the Services, including any preview, whitelist, demo, trial or beta access, is granted strictly for using the Services as intended and never for the purpose of studying, replicating or competing with them. You will not, and will not permit or assist any person to:
These restrictions survive termination and apply to your employees, contractors, agents and affiliates. You are responsible for their compliance.
The non-public elements of the Neyra Technology — including agent prompts, orchestration logic, routing policies, internal tooling, unreleased features, roadmaps, pricing logic and performance data — are our trade secrets and Confidential Information, developed at substantial cost and protected by reasonable measures. You will keep them confidential, use them only to use the Services, and not disclose, publish, demonstrate or record them (including screen recordings, screenshots of non-public screens, or exports of prompts and logs) without our prior written consent. Nothing here restricts your right to describe your own creative work or your general experience as a user, or to make disclosures required by law.
You acknowledge that a breach or threatened breach of Sections 4.10–4.13 would cause irreparable harm for which damages alone are an inadequate remedy. We are therefore entitled to seek immediate injunctive and equitable relief, specific performance and any other remedy, in any court of competent jurisdiction and without posting a bond, in addition to damages, an account of profits, and our reasonable legal and enforcement costs. We may also immediately suspend or terminate access, revoke licences and credits without refund, preserve and audit relevant logs, and pursue claims for copyright and design infringement, trade-secret misappropriation, passing off, unfair competition and breach of contract. Any product, model, dataset or material you develop in breach of Section 4.12 is deemed to incorporate our Confidential Information, and you will, at our election, cease its use and distribution and destroy or assign it to us.
We may monitor, log and audit use of the Services for security, abuse, licence and integrity purposes, and may use provenance and fingerprinting signals to detect unauthorised copying or redistribution.
Under a commercial license (Studio Seat, Project, Catalog or Co-Production), Neyra may train, fine-tune or adapt a private model or agent on the client's own Inputs, brand assets, style guides or reference material (a "Custom Model"). Unless the applicable license schedule states otherwise:
Custom Models are available only under a signed commercial license. The exact ownership, hosting, export and deletion terms are defined in each client's Master Services Agreement and license schedule, which prevail over these Terms in the event of any conflict.
This Section applies to studios, networks, agencies, brands and other organisations using the Services under a commercial license or Master Services Agreement ("Enterprise Customers"). Where an executed MSA, order form, license schedule or DPA exists, it prevails over these Terms to the extent of any conflict.
For each commissioned project, the present-tense assignment in Section 4.2, the work-for-hire treatment, the no-ownership-claim in Section 4.3 and the provenance records in Section 4.8 are together designed to support a clean, documented chain of title in the Outputs and Creative Property to the Enterprise Customer, for use in financing, errors-and-omissions (E&O) insurance, distribution and acquisition.
For Project, Catalog and Co-Production tiers, on request Neyra will: (a) deliver a signed certificate of authorship and assignment for the commissioned Outputs; (b) provide an export of the creation log and provenance metadata for the title; and (c) execute reasonable further documents to confirm and perfect the chain of title, at the Customer's cost of reasonable processing.
Because copyright in AI-assisted material depends on human authorship and is assessed case by case (Section 4.4), Neyra does not warrant that any particular Output is registrable for copyright. What Neyra warrants is that it assigns to the Customer whatever rights it holds, asserts no competing claim, and provides the documentation and provenance needed to evidence the Customer's authorship and ownership position.
Neyra represents that it has the rights to provide the Services and the base models it operates, and that it does not assert ownership over the Customer's Creative Property. Neyra does not represent that any third-party model provider's training data is free of all third-party rights; the Customer acknowledges that underlying foundation models are operated by third parties (Section 6) and that risk allocation for model-training claims is governed by the MSA and applicable law.
The Enterprise Customer represents and warrants that:
Pre-release scripts, characters, footage and slates are stored in logically isolated, access-controlled environments and are never used to train or benefit any other customer. Additional enterprise commitments (SSO, regional data residency, retention windows, sub-processor lists) are set out in the Customer's order form and DPA. Confidentiality obligations are in Section 5.5; security and breach notification are in Section 5.6.
Each party may receive the other's Confidential Information — for the Customer this expressly includes unreleased scripts, treatments, characters, designs, footage, slates, release dates and business terms. The receiving party will: (a) use it only to perform under the engagement; (b) protect it with at least the same care it uses for its own confidential material and no less than a reasonable standard; (c) disclose it only to personnel and sub-processors bound by equivalent confidentiality obligations; and (d) not use it to train, tune or benefit any model or any other customer. These obligations survive termination for so long as the information remains confidential (and indefinitely for unreleased creative IP). Either party may seek immediate injunctive relief for a breach or threatened breach, without needing to post a bond.
Neyra maintains an information-security program with encryption in transit and at rest, role-based access controls, signed URLs for private assets, logical isolation of Customer environments, and audit logging. For Catalog and Co-Production tiers, on request Neyra will share its current security documentation, support a reasonable annual security review or questionnaire, and work in good faith toward recognised certifications (e.g. SOC 2). Neyra will notify an affected Enterprise Customer without undue delay and within 72 hours of confirming a personal-data or Confidential-Information breach affecting that Customer, and will reasonably cooperate with investigation and remediation. Where a written MSA/DPA specifies different security or notification commitments, those prevail.
Subject to the executed MSA (which prevails where it exists) and to Section 12:
Absent an MSA, the indemnity in Section 13 and the limitations in Section 12 apply.
For Enterprise Customers the documents control in this order: (1) the signed order form / license schedule; (2) the MSA and DPA; (3) these Terms; (4) the Privacy Policy. Nothing in these Terms reduces statutory consumer rights where they apply.
You agree not to use the Services to:
We may suspend or terminate accounts that violate this Section. Serious violations are reported to authorities where required.
The Services orchestrate third-party AI models and tools. Your use of those models through Neyra is also subject to their respective terms (Google, OpenAI, ElevenLabs, Suno, Kling, Topaz, Stripe, etc.). We are not responsible for the policies or output of third parties beyond our control.
We maintain a current, version-controlled list of sub-processors and the model providers we route work to. Enterprise Customers may, under their MSA/DPA, request that their Confidential Information be routed only through an approved set of providers and may object to a new sub-processor on reasonable data-protection or security grounds.
We respect intellectual-property and personality rights and expect users to do the same. If you believe content generated, hosted, shared or made available through the Services (a) infringes your copyright, trademark, design or other IP, (b) uses a person's name, image, voice or likeness without consent, (c) violates privacy, (d) is illegal or prohibited under Section 6, or (e) misuses Neyra Technology in breach of Sections 4.10–4.13, file a notice through our claim form or by email to hello@neyra.ai. A complete notice includes: (a) identification of the protected work, mark, person or technology; (b) the material you claim is infringing or unlawful and where it appears; (c) your contact details and the capacity in which you act; (d) a statement that you have a good-faith belief the use is unauthorized; and (e) a statement, under penalty of perjury, that the information is accurate and you are authorized to act.
We operate a strike policy: a first substantiated violation results in removal and a formal warning; a second in suspension; a third — or any single serious violation — in permanent termination of the account without refund of fees or credits, and forfeiture of access to the Services and to any hosted assets after a reasonable export window (except where the material itself is unlawful). We may also block related accounts, payment instruments and organisations used to evade termination.
Submitting a knowingly false, misleading or bad-faith claim — including to harass a competitor or to suppress lawful content — is itself a breach of these Terms. We may reject such claims, reinstate affected content, terminate the claimant's account, and recover costs and losses caused by the false notice. Claimants may be liable to the affected user and to us under applicable law.
This process is offered as a matter of policy and operates alongside, and not in place of, any rights and remedies available to you, to us or to affected users under applicable law, including statutory notice-and-takedown regimes and the right to seek injunctive relief.
If you send us feedback or suggestions, you grant us an irrevocable, royalty-free license to use it without restriction to improve the Services.
You may stop using the Services and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or if required by law. We will give reasonable notice unless doing so would harm the Services, our users or third parties. On termination, your license to the Services ends; provisions that by their nature should survive (e.g. IP, disclaimers, limitations, governing law) will survive.
The Services and all Outputs are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted operation. AI Outputs may be inaccurate or unsuitable — review before professional or public use.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, exemplary or punitive damages, or for lost profits, revenue, data or goodwill. For consumers and non-enterprise users, Neyra's aggregate liability for any claim arising out of or relating to the Services will not exceed the greater of (a) the amount you paid us in the 12 months preceding the event giving rise to the claim, or (b) USD 100.
For Enterprise Customers, the general aggregate cap is the fees paid under the applicable license in the 12 months before the claim, except that liability for (a) Neyra's IP-infringement indemnity under Section 5.7, (b) breach of confidentiality under Section 5.5, and (c) a data-security breach attributable to Neyra, is subject to a higher super-cap agreed in the MSA (and, absent an agreed figure, equal to the fees paid under that license). The exact caps, super-caps and any uncapped categories are defined in the executed MSA, which prevails over this Section. These limitations do not exclude liability that cannot be excluded under applicable law (including death or personal injury caused by negligence, fraud, or wilful misconduct).
You agree to indemnify and hold Neyra, its affiliates and personnel harmless from any claim or demand, including reasonable legal fees, arising out of your Inputs, your Outputs, your use of the Services or your breach of these Terms.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of the Republic of Singapore, without regard to its conflict-of-laws rules.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules in force at the time. The seat of arbitration is Singapore, the tribunal consists of one arbitrator, and the language of the arbitration is English. The proceedings and award are confidential.
Nothing in this Section prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction. Where you are a consumer, this Section does not deprive you of any non-waivable right under the mandatory law of your country of residence to bring proceedings in your local courts.
We may update these Terms. Material changes will be announced at least 7 days in advance via email or in-product banner. Continued use after the effective date constitutes acceptance.
Neyra Labs Pte. Ltd. (Singapore) · General, legal & IP: hello@neyra.ai.